The Digital Revolution Comes to Recurring Billing

Digital transformation has come rapidly in the past decade to a myriad of business practices, and now there’s a new focus to digitise the back office - particularly the often under-prioritised billing department. How a company implements these changes varies, but the three key facets that impact a business’ digital transformation: people, technology, and processes, are all vitally important for a company looking to excel into the modern business environment.

While some experts believe the era of digital transformation is done and dusted, this certainly isn’t true for many mid-market or start up businesses. Ignoring the benefits that come with a digital shift in billings and accounts would be short-sighted, and the risks inherent in allowing their back office to continue with outdated training practices, technologies, and processes should not be underestimated. Even for businesses who have begun a shift, continuing to improve processes and systems already in place is vital to remaining competitive and increasing growth.

In Episode 1 of Fusebill’s The Digital Revolution Comes to Billing we will explore how digital transformation is impacting the back office, and what it means for businesses moving forward.

Join the session to explore:

-How the triad of technology, processes, and people affect digitization in accounts and billing
-The ways software, AI, and machine learning can transform the back office
-What common pitfalls to avoid when changing technologies and processes in the billing department
-How to maintain digital evolution in the face of changing customer preferences and technologies

Speakers:
George Lawton, Technology Writer
TJ Carlson, General Manager, Fusebill

Companies in the modern marketplace, particularly those in the SaaS sector, are increasingly opting to use subscriptions as the method to market and sell their products. Subscriptions are an attractive option for businesses, both for their consistent revenue and ability to forge lasting and beneficial relationships with clients. For companies interested in optimizing their subscription business, a top of the line billing platform is crucial.

Businesses should be focused on implementing an adaptive billing system, powered by an intelligent monetization engine, that provides flexibility and personalization for a company and their customers. Doing so will improve the customer experience, and ensure companies are on their front foot as the subscription market grows.

In Episode 3 of Stax Bill’s The Digital Revolution Comes to Billing, we’ll examine how the growth of the subscription model has changed the way businesses operate, and how flexible and adaptive billing platforms secure these revenue streams.

Join the session to explore:
-The growth of the subscription industry, and its impact on the way we do business
-How outdated billing systems can hamper revenue growth and flow
-The ways adaptive billing sets companies up for success in sales and customer retention
-And more

It is still common for businesses to conduct the start to finish of their billing and revenue operations through a series of manual processes. In many cases, each department has their own unique processes, creating gaps in knowledge and siloing information that negatively impacts a company’s efficiency and productivity. When that happens, a company’s bottom line - and its relationships with customers - suffers. Thankfully, with rapidly improving technology, there’s no need for these inefficiencies to be ‘the cost of doing business.’

Companies that are serious about reliability, accountability, and efficiency will reap immediate benefits from a shift to an intelligent monetization engine. This evolving technology helps break down barriers between departments and streamlines all facets of the revenue operations process, which in turn cuts down on financial loss, frees up valuable time for members of the back office, and provides the customer with a seamless experience from purchase to payments.

In Episode 2 of Stax Bill’s The Digital Revolution Comes to Billing, we’ll dig into how outdated revenue operation processes are holding companies back, and the myriad of benefits that companies see when they shift to a modern monetization engine.

Join the session to explore:
-The problems inherent in an outdated billing system
-What an intelligent monetization system looks like
-The benefits in a shift to a modern RevOps process
-Best practices now and looking forward in billing operations
-And more