Featured

Unlocking manufacturing Excellence with Xanadu
Jalaja Repalle, Pooja Gupta, Todd Zambrovitz, Aswin Mannepalli
Join us for Unlocking Manufacturing Excellence with Xanadu: An Exploration of ServiceNow’s Platform Capabilities with the Xanadu AI Release, and discover how ServiceNow's latest Xanadu release revolutionizes the manufacturing landscape with its most advanced AI capabilities to date. In this live webinar, our product leads will showcase how AI can drive efficiency, innovation, and resilience across the manufacturing value chain. Dive deep into the enhanced functionalities of our specialized solutions for manufacturing, including Manufacturing Commercial Operations, Manufacturing Employee Experience, and Source-to-Pay Operations. Learn how to leverage these solutions to streamline processes, improve customer experiences and employee engagement, and optimize your supply chain, ensuring your organization stays ahead in an increasingly competitive market.
Don’t miss this opportunity to super charge your manufacturing transformation plans with the power of ServiceNow’s AI-driven platform.
Key topics we’ll cover:
How Now Assist enhancements can be utilized across manufacturing solutions to boost productivity and decision-making.
Expanded workplace services, including advanced health and safety management, to create a more secure and compliant environment.
Strategies for elevating employee experiences, specifically tailored for deskless field and factory workers, to drive engagement and performance.
Simplifying procurement requests to reduce friction and improve efficiency across your organization.
How to collaborate more efficiently with suppliers and partners, ensuring seamless operations and stronger relationships
Don’t miss this opportunity to see ways AI can help improve your manufacturing operations. Register now.
All episodes
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Optimizing Manufacturing Sales and Orders – Driving Out Costs
Brent Robertson | Allen Hackman | Rohit Batra
In the midst of digital transformation initiatives, many manufacturing projects fall short of their promised growth and profitability. And the sales, support and servicing functions are no different.
Join us as we delve into recent research conducted by IndustryWeek and ServiceNow, revealing the hidden costs of inefficiencies plaguing subscription sales, order processing, and dealer and channel interactions. Gain firsthand insights from manufacturers on:
- The financial repercussions of disjointed systems and the challenge that poses with rolling out new services and subscriptions
- How automation can optimize sales and order processes, enhancing efficiency and driving tangible results.
- Transforming your approach to customer operations, unlocking new pathways to success in the manufacturing landscape.Speakers:
Brent Robertson | Co-Founder | Fathom
Allen Hackman | AVP - Manufacturing | ServiceNow
Rohit Batra | General Manager - Manufacturing and TMT (Telecom, Media, Technology) | ServiceNow -
Driving Profitability for Manufactureres: Automating Supply Chain Operations
Allen Hackman, Fritz Byam, Rick Wright
In today’s economy, manufacturers must find ways to boost profitability without sacrificing product quality. One approach that delivers big results is automating key processes across the supply chain to enhance efficiency and reduce costs.
This webinar will show you how to apply high-impact automation and AI tools to streamline and transform supply chain operations. You'll learn actionable insights to optimize sales order management, procurement, inventory management, and logistics - driving cost reductions and operational improvements at every stage of the supply chain. Plus, we'll help you prioritize your automation efforts, showing you which areas deliver the biggest returns so you can start to see results right away.
Join industry experts as they delve into AI-driven automation solutions designed to improve supply chain performance. Learn how these technologies can accelerate order fulfillment, enhance procurement efficiency, minimize inventory costs, and create a more agile, responsive supply chain.
Key Takeaways:
· Supply Chain Automation: Learn how automation can streamline procurement, inventory, and logistics workflows, reducing errors and saving time.
· Artificial Intelligence: Discover how AI can predict supply chain disruptions, optimize decision-making, and strengthen your supplier relationships for more resilient operations.
· Prioritization Strategies: Identify the highest-impact areas within your supply chain and prioritize your automation efforts to maximize ROI and see fast results.
· Success Stories: Gain insights from manufacturers who have successfully implemented automation and AI to reduce costs and increase operational efficiency across their supply chains.Don't miss this opportunity to learn how automation and AI can transform your supply chain operations, helping you drive profitability and maintain a competitive edge.
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Using Generative AI to Transform Manufacturing Order Management
Rohit Batra, Jalaja Repalle
In today's rapidly evolving manufacturing landscape, integrating digital transformation and Generative AI (GenAI) is not just an option but a necessity. This webinar will provide an in-depth look at how to revolutionize your order management processes, while improving efficiency, accuracy, and customer satisfaction.
Join us for a comprehensive session where we will cover the core concepts of digital workflow and GenAI, and their practical applications in the manufacturing sector. Through actionable insights and real-world examples, we will demonstrate how to leverage these technologies can automate order processing, enhance supply chain visibility, and provide predictive analytics for better decision-making.
Participants will learn to:
· Understand the fundamentals of digital transformation and GenAI in the context of manufacturing.
· Identify key challenges in traditional order management systems and how technology can address them.
· Analyze real-world case studies showcasing successful implementations in manufacturing enterprises.
· Apply best practices for a seamless transition to advanced order management systems.
· Anticipate future trends and innovations in order management driven by digital transformation and GenAI.Attendees will leave with practical knowledge and actionable steps to unlock the power of digital transformation and GenAI, paving the way for a more agile and responsive manufacturing environment. Don't miss this opportunity to transform your order management processes and stay competitive
Speakers:
Rohit Batra, ServiceNow, General Manager- Manufacturing and TMT
Jalaja Repalle, ServiceNow, Director Outbound Product Management, Manufacturing -
Deskless but Connected: Getting the Right Data to People Who Don’t Stay Put
Krista Terban | Advisory Solution Consultant - Employee Workflows, ServiceNow & Ajay Chavali | Managing Director, Deloitte Consulting LLP
We all know that the most critical work in manufacturing facilities often happens far away from desks. Employees navigate the floor and man assembly lines, maintenance professionals repair critical equipment, and managers are hands-on trying to achieve operational excellence. Deskless workers clearly play a key role in driving value for manufacturers, but it can be hard to connect them to modern, data-rich tools if they're not sitting in front of a computer all day.
This session explores innovative strategies and digital solutions designed to elevate the experience and capabilities of your deskless workforce.
Learn how to implement tools that improve productivity and efficiency and increase workplace satisfaction of your frontline workers. We will cover best practices for streamlining task management, maintenance requests, and incident reporting. Industry experts will share real-world examples and success stories, demonstrating how flexible, AI-powered tools can be tailored to meet the unique needs of deskless workers across various industries.
· Discover how to enhance the connectivity and engagement of your deskless workforce through innovative digital solutions.
· Understand the impact of AI in optimizing task management, maintenance, and incident reporting for workers on the move.
· Gain insights from practical use cases and success stories that highlight the transformation of frontline operations.
· Explore strategies to boost worker satisfaction, retention, and overall operational performance in your factory.Join us to unlock the full potential of your deskless workforce and drive meaningful improvements in both employee experience and organizational success.
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Unlocking manufacturing Excellence with Xanadu
Jalaja Repalle, Pooja Gupta, Todd Zambrovitz, Aswin Mannepalli
Join us for Unlocking Manufacturing Excellence with Xanadu: An Exploration of ServiceNow’s Platform Capabilities with the Xanadu AI Release, and discover how ServiceNow's latest Xanadu release revolutionizes the manufacturing landscape with its most advanced AI capabilities to date. In this live webinar, our product leads will showcase how AI can drive efficiency, innovation, and resilience across the manufacturing value chain. Dive deep into the enhanced functionalities of our specialized solutions for manufacturing, including Manufacturing Commercial Operations, Manufacturing Employee Experience, and Source-to-Pay Operations. Learn how to leverage these solutions to streamline processes, improve customer experiences and employee engagement, and optimize your supply chain, ensuring your organization stays ahead in an increasingly competitive market.
Don’t miss this opportunity to super charge your manufacturing transformation plans with the power of ServiceNow’s AI-driven platform.
Key topics we’ll cover:
How Now Assist enhancements can be utilized across manufacturing solutions to boost productivity and decision-making.
Expanded workplace services, including advanced health and safety management, to create a more secure and compliant environment.
Strategies for elevating employee experiences, specifically tailored for deskless field and factory workers, to drive engagement and performance.
Simplifying procurement requests to reduce friction and improve efficiency across your organization.
How to collaborate more efficiently with suppliers and partners, ensuring seamless operations and stronger relationshipsDon’t miss this opportunity to see ways AI can help improve your manufacturing operations. Register now.