Featured

How to Enable Zero Trust to Build Resilience Against Evolving Threats
Ben Prime, Sr. Advisory Solution Architect, ServiceNow & Will Coffey, Senior Manager, Digital Platforms, Accenture Federal Services
According to a recent report, “82% of cybersecurity professionals are actively implementing Zero Trust”. That’s not surprising given the increasingly complex cybersecurity challenges created by adversaries who are exploiting weaknesses in traditional perimeter-based defenses.
To successfully enable Zero Trust and build resilience against evolving threats, requires an integrated program across your people, processes, and technology ecosystem, which addresses all aspects of the Zero Trust architecture. Join ServiceNow and Accenture Federal Services to learn how to get started on your Zero Trust journey, guidance on how to proceed, and a vision for a comprehensive solution that will meet your objectives.
All episodes
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Risk-Based Vulnerability Management in Action
Pallavi Gadepalli and Alex Cox, ServiceNow
Risk insights can help utilize your teams limited capacity and scale to not only more quickly prioritize new vulnerabilities, but also to determine who should respond, how best to respond, and in what order. With little time and few resources to waste, the question is "how do I get it right the first time?" ServiceNow's Risk-based Vulnerability Management solution, ServiceNow Vulnerabillity Response, has proven its value in hundreds of deployments.
Join our vulnerability experts to review best practices and to learn about our Top 10 Value Drivers for real customer situations.
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Operational resilience - future proof for a strategic advantage
Nick Strange, Bank of England | Hannah Gurga, UK Finance | Paul Smith, ServiceNow | Richard Wall, ServiceNow
The UK is often considered to be forward thinking in identifying risk exposures associated with the adoption of new technology. They have called on the industry to consider, plan and anticipate the potential impact and harm to customers, regulated firms. Along with the wider financial system of failures in their important business services, the systems that support them and the role of the third party and market infrastructure providers.
In this session, we'll discuss:
- The implications of the proposed requirements from the Operational resilience regulation and how the industry is responding
- The bank’s expectations for minimising disruption to regulated firms and the wider financial system
- The importance in managing technological change
- How much more needs to be done for financial services organisations and how much is enough?Hannah Gurga, Chief of Staff and Managing Director for Digital, Technology & Cyber, UK Finance leads the conversation with Nick Strange, Senior Technical Specialist, Operational Risk & Resilience, Bank of England.
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Putting Data & Service Architecture at Heart of Operational Risk & Resilience
Keith Pearson, ServiceNow | Simon Cox, Lloyds Banking Group
Before Covid-19 had an unprecedented impact on global financial services, UK regulators were focusing on improving operational resilience. The themes of preparing for, avoiding and recovering from unforeseen events and the need to manage the complexity that this entails through a coherent services-driven data set was seen as being critical to control.
Keith Pearson is joined by Simon Cox, Technology Resilience, Engineering, & Service Transformation Director at Lloyds Banking Group to discuss:
- Best practices and benefits of implementing a scalable, sustainable and continuously improving operational resilience programme
- The importance of having data and technology at the heart of its strategy -
DORA: Leveraging regulation to mitigate the risks of digital transformation
Norman Nehls, Severn Consultancy GmbH, Frankfurt | David Vorih, Siemens Financial Services, Munich
As a result of the pandemic, financial services institutions rely more than ever on their IT infrastructure to provide services to employees and customers.
In this session, David Vorih, CIO at Siemens Financial Services discusses:
- How to mitigate the accompanying risks of digital transformation
- The steps needed to establish an IT-resilient organization
- What role can or should regulation play in that context?Together with Norman Nehls from Severn Consultancy, a firm specialized in regulatory and change projects, David discusses his expectations for the European Commission’s upcoming DORA (Digital Operational Resilience Act) and how it could help his organization improve operations, in financial services as well as across the entire Siemens group.
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Embracing resiliency for a Strategic advantage
Stephane Bernard | Hasintha Gunawickrema | Chris Dew | Jayaraj Puthanveedu | Anna Mazzone
While the joint BOE/FCA paper specifically addresses the financial sector, it offers lessons that impact businesses in every industry and how an organisation manages its response to operational disruptions, is critical to maintaining confidence in the business services it provides and its wider industry partners.
This panel session features industry leaders responsible and accountable for operational resilience including guests from HSBC, Zurich Insurance, BNP Paribas and Euroclear. It is moderated by Anna Mazzone, the Head of ServiceNow’s Risk Business Unit.
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The top 3 areas where today’s CISO needs to focus
James Blake of ServiceNow
The COVID-19 pandemic has had a profound effect on almost every aspect of our life: how we work, how we travel, how we shop and how we interact with our friends and families. Even more jarring is that this change happened in a matter of weeks or months, and we still face a great deal of uncertainty.
During this time the CISO is witnessing their career evolving before their very eyes, with two words dominating their new career paths: resiliency and agility. Although there has already been a seismic shift in the way many businesses operate the tectonic plates have not finished moving. Quite how or even when the ground will settle for the long-term is not entirely clear. What is clear, however, is that the CISO needs to both keep the business safe and be prepared and flexible enough to support the new reality.
Today’s CISO needs to be empowered to deal with their historical technical and process debt, the reality of the situation today, and the business of the future. Watch this webinar as we discuss the top 3 areas today’s CISO needs to be focusing on.
Featured speaker:
James Blake, Advisory CISO, ServiceNow -
Lessons learned from the Resilience and Risk Management survey
Nerys Mutlow, Evangelist, Chief Innovation Office, ServiceNow
The COVID-19 pandemic spotlighted the importance of resilience for private-and public-sector organizations operating in today’s rapidly changing marketplace. To prepare for the next market upheaval, management teams are investing in digital technologies and solutions to take resilience—and its twin, risk management—to the next level of excellence. To understand these latest digital approaches, along with their challenges and benefits, ServiceNow and ESI ThoughtLab conducted a global survey of 1,080 executives in March-May of 2021.
Join us to learn:
- What resilience leaders do differently than others
- How organizations are maturing their risk and resilience programs
- The performance returns to be achieved by moving up the maturity curve.Speakers:
Nerys Mutlow, Evangelist, Chief Innovation Office, ServiceNow -
The Impact of Digitalization on Your Enterprise Risk Profile
Carole Switzer, Co-Founder and President, OCEG; Scott Ferguson, Director Outbound Product Management, ServiceNow
In this webinar we take a detailed look at findings of recent OCEG research on the impact of digitalization on the enterprise risk profile and discuss methods for addressing digitalization risks.
In a recent OCEG research survey sponsored by ServiceNow, 80% of respondents indicate that digitalization is a strategic business objective in their organizations today and 61% believe their risk profile has changed or will change significantly due to risks created by digitalization
We have seen that digitalization efforts have been rapidly accelerating over the past 18 months, partially in response to the COVID 19 pandemic.
Digitalization means taking advantage of the ability of digital technology to assist in collecting and analyzing data, establishing trends, and making better business decisions.
While digitalization enables better control over data, it also presents new and challenging risks. Given the rapid changes taking place, it is essential to address these new risks during the change process and not let them fly under the radar.
Join us in this webinar for a detailed look at findings of the research and learn about methods for addressing digitalization risks.
Learning Objectives:
- Review research findings on how peers are managing digitalization risk
- Identify risk impacts of digitalization
- Outline how to identify and assess digitalization risks
- Establish standard methods for identifying and risk ranking the affected critical business processes and associated business units
- Use risk management technology to manage digitalization risk -
Tackling the convergence of privacy, cybersecurity, and compliance
Jeffrey DiMuro, John Castelly, & Mark Cockerill of ServiceNow
Welcome to the era of converging privacy, compliance, and cybersecurity in the enterprise. Join three ServiceNow leaders for a lively dialog about managing these critical business topics securely across a highly complex regulatory landscape. They'll talk about how we’re handling the growing attack surface caused by increasingly digitized operations, user experiences, and employee and customer data. They’ll also dive into the interconnected world of AI, evolving regulations, data ethics, and privacy to discuss how we’re relying on our own solutions to tackle these issues.
Join Jeffrey DiMuro, Deputy CISO, Financial Services, ServiceNow with John Castelly, VP, Chief Ethics & Compliance Officer - Legal, ServiceNow, and Mark Cockerill, VP Legal, EMEA, ServiceNow.
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World-class IRM and SecOps capabilities at warp speed with ServiceNow
Nitin Chopra of ATN International with Brandon Sprankle & Jerald Carter of Edgile and Michael Hartman of ServiceNow
Find out how ServiceNow and Edgile helped accelerate ATN International’s risk and security automation journey. Attend our webinar, World-class IRM and SecOps capabilities at warp speed with ServiceNow. You’ll hear from Nitin Chopra, Vice President of Information Technology at ATN, and learn about:
- The Vision – Why ATN chose ServiceNow’s platform and solutions
- The Journey – How ATN went from ideation to production in just 16 weeks
- Accelerators – Why content that harmonizes mandates and risks matter in setting the foundation to enable the automation of control monitoring
- Sustainment – How ServiceNow IRM and Edgile’s complementary Evidence Warehouse solutions set ATN up for success
- Foundational – How ServiceNow and Clear Skye provided a truly cloud-native identity governance solution
- Future Editions – How ATN continues to mature their world-class capabilities, with plans and roadmapsSpeakers:
Nitin Chopra, VP of information technology, ATN International
Brandon Sprankle, managing director, Edgile
Jerald Carter, managing director, Edgile
Michael Hartman, integrated risk solutions expert, ServiceNow -
Putting data at the heart of risk and resilience transformation
Keith Pearson and Michael Murphy of ServiceNow with Steve Allan of Lloyds Banking Group
Even before Covid-19 had its unprecedented global impact on financial services, UK regulators were focusing on the ability of financial institutions and firms to respond to unforeseen events. The themes of preparing for, avoiding and recovering from unforeseen events are consistent, and the need to manage the complexity that this entails through a coherent set of data is paramount.
With the Lack of centralized data governance, fragmented systems, disparate data sources, highly manual and interdependent processes - institutions are challenged with multiple versions of the truth, decreasing control and increasing costs. These factors are the internal threats to financial institutions ability to effectively and consistently deliver great services to their customers.
Join our industry experts Keith Pearson, Global Head of Financial Services GTM, along with Michael Murphy, Head of Risk and Compliance, Financial Services, as they discuss the IT risk revolution at Lloyds Banking Group with Steve Allan, ServiceNow Integrated Risk Management Product Owner, Lloyds Banking Group. They’ll share why it is essential to put data and technology at the heart of your operational resilience strategy and how you can achieve a single data model that connects business processes to technology that can underpin all critical elements associated with managing risks, establishing control, and ensuring resilience.
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Managing risk in digital transformation & building resilience
Michael Siegrist, Risk Solutions Executive, ServiceNow
Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and a modern platform— to meet these new challenges. Join us for a valuable virtual seminar, Managing risk in digital transformation and building resilience. You’ll discover how ServiceNow’s integrated risk management products can help you manage risk through a modern integrated solution. Learn how to transform your manual, siloed, and unfamiliar processes into a user-friendly, unified program, while freeing your teams to work on higher value tasks.
This session will cover:
• The current state of risk and compliance in the digital era
• How a single, modern platform and integrated solution can give you an advantage
• Why ServiceNow risk and compliance can give you a greater return on your investment -
How to Create a Thorough Privacy & Data Protection Program
Pramod Chandra JVDN, Principal Product Manager, ServiceNow and Tomer Elias, Director of Product Management, BigID
Managing privacy and protecting data is a constant struggle. Not only are privacy management solutions disconnected from core risk and compliance programs, but organizations are finding it increasing difficult to find qualified talent. At the same time threats continue to increase. However, research shows more organizations are formalizing a privacy program, which is driving a shift from compliance ethics to competitive differentiation. Join this Virtual Summit hosted by ISACA to hear industry experts from BigID and ServiceNow and learn how to:
· Create a comprehensive privacy and data protection program
· Enable the essential steps of classification, privacy by design, and continuous monitoring
· Build trust and a competitive advantage. -
How ServiceNow drives executive visibility of critical issues
Valerie Spillman of ServiceNow with Hassan Javed of ServiceNow
Understanding the system issues facing an organization, how they impact the risk posture, and how effectively they are being addressed is essential, especially for those responsible for managing the business inline with its key objectives. Surprisingly, most executives do not have that level of visibility. Join us to discuss how ServiceNow has built the ability to track and gauge the impact of outstanding issues into its risk management processes. Executives now have the real-time information they need to make risk-informed decisions.
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Eliminate Unnecessary IT Risk with 9 Real-World Recommendations
Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow
IT pros tasked with risk management are experiencing common challenges with managing vendors, digital transformation creating new risks, keeping up with business demands, and not enough resources.
To top it off, Gartner identifies 7 risk management trends—including further attack surface expansion and cybersecurity mesh—that will affect how you evolve your company’s risk management strategy in the future.
Join this webinar as we discuss the strategies we’ve discovered to surmount these challenges and 9 recommendations to mitigate unnecessary risk, through better collaboration, visibility, and automation.
Join this event with ISACA Strategies to mitigate IT risk for your most pressing challenges featuring Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow.
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Creating a Resilient Enterprise: Novant Health’s Digital Transformation Journey
Jules Edwards, ITS Continuity Analyst Sr., Novant Health & Aaron Callaway, Principal of Global Risk & Resiliency, ServiceNow
Today’s business is experiencing a level of disruption and business risk not seen in recent generations. But why do some companies freeze or fail in the face of adversity while others succeed, innovate or even flourish? The answer is not a line item on a software order form or a new employee that can be hired. Even the most experienced, the most skilled, and the most credentialed business continuity manager out there armed with the most highly rated BCM software needs to be in an organization that understands and embraces Business Resilience – from the top down. Join Jules Edwards, ITS Continuity Analyst Sr. of Novant Health, and Aaron Callaway, Principal of Global Risk & Resiliency for ServiceNow for a discussion on how to embark upon a business resilience transformation.
Attendees can look forward to exploring:
• How Novant Health automated and transformed Novant into a resilient enterprise
• What other companies are experiencing on their enterprise digital transformation journeys
• How embracing BCM at the executive level can enhance your business resilience transformation -
Risk management in action: 4 key pillars for achievable resilience
Scott Ferguson and Mark Kalen of ServiceNow
Resilience demands that we make a conscious commitment to anticipate, prevent, respond, and adapt to adverse events. Watch this webinar for an extended play demonstration that walks you through operational processes and innovations to build technology, supplier, workforce, and process resilience.
In this session we cover the operational resilience lifecycle to help you define where your organization is today and what to focus on next. Our experts walk you through real world scenarios with best practices in key industries (ie Financial Services, Healthcare and Telecom) to illustrate:
-How to ‘anticipate’ disruptions by identifying and prioritizing risk and dependencies
-‘Prevent’ by establishing indicators, updating response plans, and proactively testing event scenarios
-Monitoring to ‘respond and recover’ to support quick response of your action plans
-Arming your team to ‘adapt’ by collecting and analyzing data to identify root cause and necessary controls and process improvementsFeatured speakers:
Scott Ferguson, director, outbound product management, ServiceNow
Mark Kalen, director, product marketing, ServiceNow -
Eliminate Unnecessary IT Risk with 9 Real-World Recommendations
Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow
As IT Risk Managers we are all experiencing about some common challenges: managing vendors, digital transformation creating new risks, keeping up with business demands, and not enough resources. Join this webinar as we discuss the strategies we’ve discovered to help get ahead of these challenges and mitigate unnecessary risk, through better collaboration, visibility, and the ability to do more with less.
Join this event with ISACA Strategies to mitigate IT risk for your most pressing challenges featuring Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow.
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How to Create a Thorough Privacy & Data Protection Program
Pramod Chandra JVDN, Principal Product Manager, ServiceNow and Tomer Elias, Director of Product Management, BigID
Managing privacy and protecting data is a constant struggle. Not only are privacy management solutions disconnected from core risk and compliance programs, but organizations are finding it increasing difficult to find qualified talent. At the same time threats continue to increase. However, research shows more organizations are formalizing a privacy program, which is driving a shift from compliance ethics to competitive differentiation. Join this Virtual Summit hosted by ISACA to hear industry experts from BigID and ServiceNow and learn how to:
· Create a comprehensive privacy and data protection program
· Enable the essential steps of classification, privacy by design, and continuous monitoring
· Build trust and a competitive advantage. -
Efficiency vs Resilience: TechTarget Fireside Chat
Chris Vickery, Sr Risk Assessment Specialist, BackBlaze & Simon Cox, Chief Transformation Officer, ServiceNow
How do organizations get more value from their operations but still maintain a culture of resilience? In an environment of on-going uncertainty, the question of efficiency vs resilience continues to plague leaders. In this video we explore the changes that need to occur in culture, communication, and how everyone approaches resilience within an organization. Efficiency or resilience – YES!
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The Importance of Positive Risk
Ben Cole, Executive Editor, TechTarget & Valerie Spillman, Sr Director, Internal Audit & Enterprise Risk, ServiceNow
Depending on the industry you’re in, managing risk may be a topic you’re very familiar with. It has definitely become a business-level discussion in the last few years as external and even internal risks and threats – along with uncertainty, has increased. During this 15-minute video, we explore how businesses perceive risk and the importance of positive risk.
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What technologists need to know about ESG regulations
Svetlana Zenkin, ESG, ServiceNow | Carri Thompson, ServiceNow | Saurabh Dubey, Deloitte
No matter your role, you’ll need to navigate today’s Environmental, Social, and Governance (ESG) regulations. Are you and your company prepared to disclose audit-ready metrics, such as carbon emissions data and human capital indicators?
Get ready by watching our webinar, What technologists need to know about ESG regulations. You’ll learn how ESG regulations affect you—and the best practices you can use to help your organization comply with them. Our speakers will cover:
-Measuring and reporting your sustainability impacts
-Automating and streamlining your ESG reporting efforts
-Selecting and implementing ESG/sustainability softwareDon’t let ESG regulations hamper your company’s innovation and agility.
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CSRD compliance with ServiceNow
ServiceNow
Learn about the European Corporate Sustainability Reporting Directive (CSRD), which applies to global companies, and see how the ServiceNow ESG Command Center can support compliance with the regulation
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Essential strategies for increasing real-time visibility & adaptability
Teresa Law & Elisha Harrington
Join us to hear experts share essential strategies for risk management—including how to increase real-time visibility and adaptability for your risk and compliance practice. We’ll also share real world anecdotes and examine how to set up for agility.
During this webinar you’ll discover how organizations are driving alignment across business, IT, and risk stakeholders to:- Maximize risk preparedness with a connected enterprise
- Move from reactive to predictive risk management with real-time monitoring and internal audits
- Use intelligent automation for issue management
- Empower frontline employees to be equal partners and embed risk management into daily work with a smooth user experience
- Best practices for implementing ESG -
5 ways banks and beyond can turn technology risk into advantage
Lou Celi, CEO, ThoughtLab & Michael Murphy, Risk Transformation Officer, ServiceNow
The rapid adoption of new digital tools and solutions is exposing banks, and those in other industries, to a battery of technology risks that can bring down operations. These risks range from external cyberattacks and fraud to internal software failures and system misconfigurations. And these growing risks have leaders on alert and taking action.
According to the 2023 ServiceNow banking study performed by ServiceNow and ThoughtLab Group, 72% of CEOs say that technology risk is now the biggest risk their bank faces today, and 64% of CEOs expect it to increase over the next two years.
Join this session featuring ThoughtLab CEO, Lou Celi, and ServiceNow’s Risk Transformation Officer, Michael Murphy, as they take a deep dive into this research and discuss best practices in technology risk management for banks and beyond. These experts will reveal insights from leaders around the world on best practices for conquering technology risks and strengthening your bank’s digital defense strategy.
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ServiceNow’s secret for how to build a scalable enterprise GRC program
Teresa Law, Dir. Product Marketing, ServiceNow | Ronnie Tung, Sr. Manager, Audit, Risk, and Assurance Automation, ServiceNow
What can we do to mature and scale our risk and compliance management program?” That’s a common question Ronnie Tung, Sr. Manager, Audit, Risk, and Assurance Automation at ServiceNow gets when speaking with customers. Join us as he shares what he tells customers about the journey ServiceNow has been on and what we’ve learned along the way. Some of the secrets he’ll share include:
• Ways to overcome the challenges that lay in building a global enterprise risk program
• How to bring leaders together with a common language
• What level of visibility is necessary to allow risk-based decision making -
Reporting Risk to the Board: It Doesn’t Have to be a Challenge
Andrew Wheatley, VP of Audit, Risk, and Compliance; Mark Cockerill, VP of Legal; and Ben de Bont, CISO at ServiceNow
Privacy and security risks drive many board and audit conversations. However, the ability to effectively communicate these risks is one of the greatest challenges executives face.
Join Andrew Wheatley our ServiceNow VP of Audit, Risk, and Compliance, Mark Cockerill our VP of Legal, and Ben Du Bont our CISO to discuss:
- How a modern approach is essential to enabling the individual experts to effectively communicate risks to the board
- Best practices to prepare for these important meetings
- How using a common language, processes, controls, and issues management across the company can make the message simple and consistent -
Managing compliance and change in a time of global uncertainty
Mike Cowan, Thomson Reuters | Jay Dial, Edgile, a Wipro Company | Brian Federle, ServiceNow
Join us for a high-value webinar, Managing compliance and change in a time of global uncertainty. You’ll learn how the latest technology can enable organizations to create a strong framework to manage regulatory compliance. Experts from Thomson Reuters; Edgile, a Wipro Company; and ServiceNow will cover:
- The current state of global regulatory compliance
- How compliance and regulatory change management solutions help identify risk, simplify compliance, and reduce the cost of non-compliance
- How regtech is facilitating regulatory change management -
Strategies to mitigate IT risk for your most pressing challenges
Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow
As IT Risk Managers we are all experiencing about some common challenges: managing vendors, digital transformation creating new risks, keeping up with business demands, and not enough resources. Join this webinar as we discuss the strategies we’ve discovered to help get ahead of these challenges and mitigate unnecessary risk, through better collaboration, visibility, and the ability to do more with less.
Join this event with ISACA Strategies to mitigate IT risk for your most pressing challenges featuring Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow.
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The ServiceNow risk journey and what lies ahead for 2024
Vaishali Jain, Sr. Program Manager; Hassan Javed, Sr. Director; Ronnie Tung, Sr. Manager
In a changing regulatory environment, policies, standards, and internal controls must be managed carefully and appropriately. Ultimately, there’s no alternative when it comes to mitigating risk and meeting compliance requirements. Fortunately, ServiceNow’s Policy and Compliance Management solution is essential to handling this task, and you can learn how we apply it when you join our upcoming webinar: The ServiceNow risk journey and what lies ahead for 2024. You’ll hear about our rigorous approach to resilience and maturity, and about our processes for maintaining a state of innovation and growth. In addition, our experts will discuss:
Leading practices for success in risk and resilience
Next steps in your maturity journey
Latest regulations, global trends, and technology advancements to watchFind out how ServiceNow can help reduce the costs and manual tasks involved in meeting compliance requirements.
Reserve your seat today! -
6 key components to safeguard your organization from third-party risk
Troy Dunham, sr. director of IT Applications Legal & GRC, ServiceNow Doug Shover, third party risk management at ServiceNow
Third parties are critical to most organizations, but they also add risk to an already complex risk environment. Today, businesses need to extend beyond mitigating the financial and security risks associated with third parties and consider the potential impact from partner organizations to their ESG policy and other initiatives critical to their brand reputation. When it comes to managing risk, there’s no such thing as ‘most critical’ vendors—a single third party can cause irreparable damage.
Join us to learn how we apply a comprehensive and strategically orchestrated approach to risk management across our own third-party ecosystem and how this approach has also benefitted customers.
Understand the 6 key components for effective and efficient risk management.
Discover how this process can be applied across all third parties, even when managed across different departments and how to synchronize your risk management process with internal controls.
Learn more about developing a third-party risk management framework directly from a ServiceNow customer.
The right tools and processes are core components for a robust risk management program—helping to ensure your third parties increase your business continuity and safeguard your business against market challenges. -
Manage Operational Risks to Critical Infrastructure & Comply with NERC CIP
Amanda Justice, Executive Principal Enterprise Architect, ServiceNow
Gain an overview of the ServiceNow solution that can help you manage your NERC CIP compliance with a specific focus on requirements 3, 7, 9, 10, and 13. We will discuss how OT and IT Management, Security Operations, and Integrated Risk Management work together on a common platform to provide an integrated solution.
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Managing risk in digital transformation & building resilience
Michael Siegrist, Risk Solutions Executive, ServiceNow
Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and a modern platform— to meet these new challenges. Join us for a valuable virtual seminar, Managing risk in digital transformation and building resilience. You’ll discover how ServiceNow’s integrated risk management products can help you manage risk through a modern integrated solution. Learn how to transform your manual, siloed, and unfamiliar processes into a user-friendly, unified program, while freeing your teams to work on higher value tasks.
This session will cover:
• The current state of risk and compliance in the digital era
• How a single, modern platform and integrated solution can give you an advantage
• Why ServiceNow risk and compliance can give you a greater return on your investment -
ESG and climate risks and resilience across the enterprise
Jessica Pransky, Verdantix | Vasant Balasubramanian, ServiceNow | Svetlana Zenkin, ServiceNow
Is your department prepared to fully assess and manage Environmental, Social, and Governance (ESG) risks? In the face of climate change, pandemics, economic uncertainty, political unrest, and other global challenges, activating an ESG strategy across your enterprise can turn your ESG intent into action.
Join us for a webinar, ESG and climate risks and resilience across the enterprise. You’ll gain a comprehensive, detailed, and future-proof strategy for dealing with ESG risks, and learn:
- How ESG risks may affect different parts of your company
- How integrated risk management can help mitigate risks and take advantage of opportunities
- Tools for improving ESG resilience and future-proofing your organizationDiscover how to embed your ESG processes and decisions into your daily work across your connected enterprise—by attending this webinar.
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Fireside Chat: Practical advice for managing enterprise risk
ServiceNow
In today’s evolving regulatory environment, it’s critical to improve resilience, prepare for disruption, and implement more informed risk management decisions. If you’re curious about how your industry peers are doing just that with Governance, Risk and Compliance (GRC) on the Now platform, join this fireside chat: Practical advice for managing enterprise risk. Our speakers will discuss:
· Implementing processes and policies to enhance governance
· Identifying, addressing, and mitigating risk
· Facilitating compliance by aligning operations with all current laws and regulations -
Navigating the Future of Gen AI Governance
John Castelly, Chief Ethics & Compliance Officer, ServiceNow Jim Van Over, Field Innovation Officer, ServiceNow
It’s hard to believe that we’re celebrating the first anniversary of ChatGPT, which converged artificial intelligence (AI) and genetic technologies. But even with AI’s benefits, there’s a dark side to it if it’s not properly governed. And while more regulations will be adopted this year, organizations must take steps right now to ensure they’re prepared.
Join us for our upcoming webinar, Navigating the Future of Gen AI Governance. Our speakers will cover:
The challenges and opportunities in AI governance
What your business should do before it’s too far along in its AI journey
How governance can improve AI performance and organizational profitability
Don’t miss this chance to stay ahead of AI governance trends—register now. -
Global Risk Regulations That Must Be on Your Radar for 2024
Valerie Spillman, Senior Director, ServiceNow & Rosalind Morville, Senior Product and Solutions Marketing Manager, ServiceNow
Join us for a discussion on some of the most pressing global regulations with impending dates that will impact your risk program in 2024 and how to stay on top of them.
Regulations are changing daily and pushing organizations of all sizes to consider whether their risk programs can keep pace. In 2024, new regulations are being introduced, old versions are being revised, dates for action and reporting are coming due, and modifications being made locally are impacting businesses globally. Add to the mix shifting ESG and AI expectations and maintaining a clear view of your regulatory requirements becomes even more challenging. In this session, we will discuss some of the near-term and pressing regulatory requirements and provide practical and tested means of how to stay on top of them.
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Strategies to Mitigate IT Risk for Your Most Pressing Challenges
Angie Redfern, Director Enterprise Risk & Issue Management & Teresa Law, Director Product Marketing for Risk, ServiceNow
As IT Risk Managers, we are all experiencing some common challenges: managing vendors, digital transformation creating new risks, keeping up with business demands, and not enough resources. Join this webinar as we discuss the strategies we’ve discovered to help get ahead of these challenges and mitigate unnecessary risk, through better collaboration, visibility, and the ability to do more with less.
Join this event with ISACA Strategies to mitigate IT risk for your most pressing challenges featuring Angie Redfern, Director of Enterprise Risk and Issue Management, ServiceNow.
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Embracing AI for a Secure and Resilient Future
Christopher Hamrick, Sr. Advisory Solution Consultant, ServiceNow
In today's rapidly evolving technological landscape, artificial intelligence (AI) is at the forefront of innovation, driving significant transformations while also threatening resilience. As organizations increasingly integrate AI into their operations, the need for robust and responsible AI governance becomes paramount. Join us for an insightful webinar on "Embracing AI for a Secure and Resilient Future," where we will explore how to leverage fast and responsible AI governance to build trust and ensure a sustainable future.
1. Applying AI: Discover practical applications of AI across various sectors and understand how AI can transform experiences, increase productivity, and accelerate agility within your organization.
2. Key Trends: Stay ahead of the curve by learning how the latest trends in AI technology are enhancing or potentially threatening your risk and resilience operations.
3. Top Priorities for Organizations: Identify the top priorities for organizations in the AI landscape, focusing on strategic planning, resource allocation, and aligning AI initiatives with business objectives.
4. Best Practices: Gain insights into best practices for applying AI solutions across your GRC workflows.
5. Managing AI Risk: Understand the potential risks associated with AI implementation and learn effective strategies for managing these risks, including regulatory compliance, data privacy, and ethical considerations.
6. Business Continuity: Explore how AI can play a crucial role in business continuity planning by enhancing predictive capabilities, automating recovery processes, and ensuring resilient operational frameworks in times of crisis.Join industry experts and thought leaders from ServiceNow as they share their knowledge and experiences on harnessing the power of AI while maintaining a secure and resilient organizational framework.
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Now on Now: How to manage risk without losing sight of your ESG goals
Edua Dickerson, VP, ESG & Finance Strategy, ServiceNow & Walid Sleiman, Senior Director, DT Governance, Risk, & Compliance, ServiceNow
ESG requirements continue to change and adapt, which means its rules and regulations do, too. ESG has become a core part of the risk business — and an organization's ESG framework now requires strict oversight from many different teams. To help solve this, we’ve harmoniously integrated ServiceNow® ESG Management (ESGM) with Integrated Risk Management (IRM) for unmatched visibility — and we use it ourselves. Hear how we use ESGM and IRM to connect our ESG goals, targets, programs, and metrics with the enterprise's tracked risks, controls, and policies. It's a match made in audit heaven.
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Embrace AI faster and responsibly with robust AI Governance that builds trust
Anne Marie Fernandez, Senior Technical Product Solutions Marketing Manager, ServiceNow & Anushree Randad, Senior Manager, Product Management, ServiceNow
Organizations can cultivate trust and foster innovation by implementing the right level of AI governance that is crucial for guiding the responsible development, deployment, and use of AI technologies. See a demo on how IRM can help businesses put effective guardrails in place and walk away with some strategies to navigate your organizations adoption of AI with agility and resilience.
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Practical Advice for Building a Robust AI Governance Program
Pramod Chandra JVDN, Senior Manager, Product Management, ServiceNow; Nicholas Friedman, Managing Partner, TemplarShield
Although 80% of business leaders consider generative AI to be the top emerging technology of the next few years only 23% of leaders feel their organization's risk management and governance functions are ready to support scaling Generative AI initiatives. If you have concerns about the guardrails you have in place to responsibly adopt GenAI, or AI in general, we would like to offer you some guidance.
Join ServiceNow and Templar Shield to get expert advice on how to approach a robust AI Governance program. Discovery the elements that should be in place to maintain compliance and manage risk across the enterprise. And see how to get started with some practical advice that will help you meet your AI Governance goals. -
Practical Advice for Building a Robust AI Governance Program
Pramod Chandra JVDN, Senior Manager, Product Management, ServiceNow; Nicholas Friedman, Managing Partner, TemplarShield
Although 80% of business leaders consider generative AI to be the top emerging technology of the next few years only 23% of leaders feel their organization's risk management and governance functions are ready to support scaling Generative AI initiatives. If you have concerns about the guardrails you have in place to responsibly adopt GenAI, or AI in general, we would like to offer you some guidance.
Join ServiceNow and Templar Shield to get expert advice on how to approach a robust AI Governance program. Discovery the elements that should be in place to maintain compliance and manage risk across the enterprise. And see how to get started with some practical advice that will help you meet your AI Governance goals. -
How to Enable Zero Trust to Build Resilience Against Evolving Threats
Ben Prime, Sr. Advisory Solution Architect, ServiceNow & Will Coffey, Senior Manager, Digital Platforms, Accenture Federal Services
According to a recent report, “82% of cybersecurity professionals are actively implementing Zero Trust”. That’s not surprising given the increasingly complex cybersecurity challenges created by adversaries who are exploiting weaknesses in traditional perimeter-based defenses.
To successfully enable Zero Trust and build resilience against evolving threats, requires an integrated program across your people, processes, and technology ecosystem, which addresses all aspects of the Zero Trust architecture. Join ServiceNow and Accenture Federal Services to learn how to get started on your Zero Trust journey, guidance on how to proceed, and a vision for a comprehensive solution that will meet your objectives.