Featured
NECA's Blueprint for a Next-Level Customer Experience
Jeff Lucas, Director, Web Development & Strategy at National Electrical Contractors Association (NECA), Matt Annes, Director of Sitefinity Program & Services at Americaneagle.com, and Chris Knepp, DX Partner Account Manager at Sitefinity
The National Electrical Contractors Association (NECA), a leader in the $225+ billion electrical construction industry, underwent a significant digital transformation, reshaping both their online presence as well as operational processes to better serve its growing membership base. Join us to hear firsthand about NECA’s journey in building a powerful brand.
We are excited to feature Jeff Lucas, NECA, and Matt Annes, Americaneagle.com. Together, they will share insights into NECA’s iterative approach to achieving digital excellence, exploring the strategic milestones that have played a crucial role in reshaping their platform.
Key discussion points include:
• Laying the groundwork for your success: Discover the strategies behind NECA's comprehensive website redesign on Progress® Sitefinity® CMS and how it sets the stage for improved digital performance.
• Creating a seamless experience for your users: Learn how integrating critical systems like AMS, LMS, forums, online store and advanced search can streamline your user experience.
• Scaling with efficiency to meet your needs: Explore how NECA efficiently manages multisite and microsite setups for events and conferences, while unifying their technology stack to reduce complexity.
• Looking ahead to your next steps: Get insights into NECA’s ongoing digital transformation and what’s next on their journey, offering lessons that you can apply to your own digital strategy.
Discover how these key initiatives have delivered lasting results and gain actionable takeaways that can be applied to your own digital strategy. Don’t miss this chance to learn from leading industry experts and set your organization on the path to success!
All episodes
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How to Improve The User Experience with Personalized Online Portals
Silvertech
In today's competitive landscape, keeping members happy and engaged is the key to long-term success. This live webinar will show you how to combat member churn by building a valuable and personalized online portal that eliminates frustrations, boosts productivity, and fosters deep engagement.
Ditch the One-Size-Fits-All Approach
This webinar will provide you with actionable strategies to:
• Integrate seamlessly for a frictionless member journey
• Leverage data from your CRM and 3rd party membership tools to provide a seamless experience
• Craft personalized experiences that cater to specific roles and preferences -
5 Steps to Enhancing User Engagement through a Modern Digital Experience
MeiLani Dumont, Sitefinty, Kathey Jaucian, Enqbator, Jaida Montenegro, Enqbator, Lori Hall, Clackamas Community College
Join us to explore how Enqbator, an award-winning digital agency, worked with Clackamas Community College to achieve a stunning digital transformation, and take away five game-changing strategies to elevate your own user engagement to new heights.
Featured Speakers:
• Lori Hall - Executive Director, College Relations & Marketing, Clackamas Community College
• Kathey Jaucian – VP of Strategy, Enqbator
• Jaida Montenegro – UX Specialist, Enqbator
• MeiLani Dumont - Digital Experience Specialist, Progress SoftwareWebinar Highlights
• Experience the Transformation: See how Clackamas Community College (CCC) revamped their digital landscape into a top-tier, user-centric experience.
• Actionable Insights: Walk away with five powerful strategies inspired by CCC’s success to revolutionize your own digital engagement.
• Expert Panel: Interact with leading industry experts from CCC, Enqbator and Progress.What You'll Learn:
1. Understand Your Audience: Discover how CCC’s user research techniques ensured their platform resonated with real users.
2. Craft Seamless Navigation: See how CCC designed intuitive, user-centric pathways that their students and staff love.
3. Ensure Inclusivity: Explore CCC’s responsive and accessible design practices, that welcome everyone into their digital ecosystem.
4. Flexibility is Key: Understand the benefits of implementing a robust and flexible Digital Experience Platform (DXP), the backbone of CCC’s new digital face.
5. Enhance Functionality: Learn the content strategies and techniques that CCC used to enrich user interaction, making their digital presence a joy to use.Why Attend?
• Exclusive Insights: Dive deep into the inspirational success story of Clackamas Community College.
• Practical Applications: Apply the same techniques that powered CCC’s transformation in your own digital environments.
• Live Q&A: Engage directly with our expert panel and get your questions answered by the minds behind CCC’s digital magic. -
AI and the Future of CMS
Progress
Watch this informative webinar and learn how to leverage AI for your CMS or DXP to enhance your customer experience and drive business growth. Don't miss out on this opportunity to stay ahead of the competition and deliver a truly innovative experience.
In this webinar, Lino Tadros from Visus, our Premium Partner, touches on the following topics:
- The power of AI in transforming customer experiences
- AI can help CMS personalization to individual users
- Content creation, optimization, and curation
- Marketing recommendations for customer journeys and patterns and behaviorsAbout our Premium Partner Visus:
Visus LLC is a digital transformation company. We deliver innovative digital solutions for our clients that improve operating efficiency, enhance customer experience, and grow competitive advantage. We integrate digital technology into all areas of our client’s business to fundamentally change how they operate and deliver value to their customers.
Sitefinity allows Visus and you to focus on content management and promote enhanced customer engagement. Our experience in implementing Sitefinity and in providing customizations tailored to your needs allows for flexible content management control to be placed in your hands.
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Usability, Security and Performance: Why Companies Choose Sitefinity Over WordPress
Michael Daoud, CEO, Visus LLC, Michael Armenta, Senior Marketing Manager at Chumash Casino Resort, Jonathan Read, DX Sales Engineer, Progress Sitefinity
Are you contemplating whether to switch your CMS from WordPress to Progress® Sitefinity®? Join us for an insightful webinar where we delve into the key advantages of Sitefinity over WordPress. This session will feature an in-depth discussion on why more companies are making the transition and how a user-intuitive and flexible content and experience management system can benefit your business.
Featured Panel:
Michael Daoud, CEO, Visus LLC
Michael Armenta, Senior Marketing Manager at Chumash Casino Resort
Jonathan Read, DX Sales Engineer, Progress SitefinityOur expert panel will include a leading partner and a special guest from one of our esteemed clients who successfully converted their WordPress sites to Sitefinity. They will share their firsthand experience, highlighting the significant improvements in usability, management, performance and Safeguards that Sitefinity offers.
Webinar Highlights:
- How a user-intuitive and business-friendly interface optimized for practitioner efficiency can enhance your content management processes.- How you can power your business with a flexible content architecture, seamless scalability and superior performance.
- How you can meet your unique business requirements through easy widget customization and powerful low-code/no-code integrations.
- How to easily manage all your websites and brands from a centralized location without the stress of multitasking.
This webinar is a must-attend for marketing decision-makers, IT and digital leaders and anyone involved in building digital customer experiences.
Whether you are currently using WordPress or considering a change, this session will equip you with valuable insights to make an informed decision.
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How to Influence 600M in Revenue with an Intuitive CMS with Just a Two-Person Team
Scott Snowden, Partner, Flywheel Strategic, & Kathleen Trainor, Executive Director of Tourism Barrie
Join us for a webinar featuring one of Canada’s tourism industry mainstays, Tourism Barrie. We will explore their journey of driving $600 million worth of economic contribution to the Barrie region. Discover how Tourism Barrie leverages every aspect of their operations, with a focus on their digital experience, to achieve this significant impact while having a lean team but the biggest of dreams.
Webinar Highlights:
• Strategic Digital Experience: How Tourism Barrie harnesses digital tools and strategies to attract visitors and enhance their experience.
• Innovative Practices: Key innovations and best practices implemented by the Digital Experience Team that drive substantial economic value.
• Success Metrics: The metrics and KPIs used to measure success and continuously improve their digital strategies.Featured Panel:
Scott Snowden, Partner, Flywheel Strategic
Kathleen Trainor, Executive Director of Tourism Barrie
Chris Knepp, Digital Experience TeamWhether you are a tourism professional, digital marketer or economic development supporter, this webinar will provide valuable insights into the transformative power of digital experiences in the tourism industry.
Don't miss this opportunity to learn from the experts behind Tourism Barrie's success and discover how you can apply similar strategies to drive growth.
Register now to secure your spot!
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Creating Immersive Story-oriented Customer Experiences
Loren Jarrett, executive VP and general manager of digital experience at Progress, Joe Cicman, principal analyst at Forrester
In a digital world, customers do not always find themselves in a linear journey, so we need to stop treating them like they do. A modern customer experience does not rely on storytelling with a beginning and an end; rather it is built on the notion that each customer will create their own journey, and we need to be ready for them wherever they join on that path. It is immersive and story-oriented. And it doesn’t require more technology—it requires making your tech stack work for you.
Join Loren Jarrett, Executive VP and General Manager of digital experience at Progress, and guest speaker Joe Cicman, Principal Analyst at Forrester, as they discuss how to create immersive story-oriented customer experiences. They will share what a story-oriented approach is and how to make your tech stack work for you.
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NECA's Blueprint for a Next-Level Customer Experience
Jeff Lucas, Director, Web Development & Strategy at National Electrical Contractors Association (NECA), Matt Annes, Director of Sitefinity Program & Services at Americaneagle.com, and Chris Knepp, DX Partner Account Manager at Sitefinity
The National Electrical Contractors Association (NECA), a leader in the $225+ billion electrical construction industry, underwent a significant digital transformation, reshaping both their online presence as well as operational processes to better serve its growing membership base. Join us to hear firsthand about NECA’s journey in building a powerful brand.
We are excited to feature Jeff Lucas, NECA, and Matt Annes, Americaneagle.com. Together, they will share insights into NECA’s iterative approach to achieving digital excellence, exploring the strategic milestones that have played a crucial role in reshaping their platform.
Key discussion points include:
• Laying the groundwork for your success: Discover the strategies behind NECA's comprehensive website redesign on Progress® Sitefinity® CMS and how it sets the stage for improved digital performance.
• Creating a seamless experience for your users: Learn how integrating critical systems like AMS, LMS, forums, online store and advanced search can streamline your user experience.
• Scaling with efficiency to meet your needs: Explore how NECA efficiently manages multisite and microsite setups for events and conferences, while unifying their technology stack to reduce complexity.
• Looking ahead to your next steps: Get insights into NECA’s ongoing digital transformation and what’s next on their journey, offering lessons that you can apply to your own digital strategy.Discover how these key initiatives have delivered lasting results and gain actionable takeaways that can be applied to your own digital strategy. Don’t miss this chance to learn from leading industry experts and set your organization on the path to success!