Featured
The New Era of AI: Say Hello to Agentforce for Sales
Nikki Borkovic, Product Marketing Senior Lead, Sales Cloud ANZ, Salesforce | Angus Withey, Manager, Solution Engineering, Salesforce
What's the buzz around AI agents? Get ready to dive into the next wave of AI technology - Autonomous AI agents. Join our webinar where we’ll demystify autonomous AI agents and introduce you to new sales - specific agents built with Agentforce SDR and Agentforce Sales Coach on the Salesforce Platform. Discover how these agents can scale your sales teams by nurturing pipeline and coaching reps.
In this webinar, you'll:
- Learn how the technology works, straight from the product experts who built it
- Experience live demos to learn how to set up and use these agents
- Explore best practices and actionable tips to integrate Agentforce into your sales strategy
Your journey to scale your sales team starts here!
All episodes
-
AI-Powered Sales Acceleration: How to close deals faster for business growth
Frank Fillmann, Country Leader, Salesforce | Ketan Karkhanis, EVP & GM, Sales Cloud, Salesforce
In today's fast-paced business landscape, the ability to close deals quickly can be a significant competitive advantage. Sellers today need every edge to accelerate growth and productivity, while reducing costs. But how do you do it?
We invite you to take a page out of our very own Salesforce playbook and join our Salesblazers Frank Fillmann and Ketan Karkhanis to see first-hand on how Salesforce unlocks data, automation and AI at scale — all on a single CRM platform. So you can sell faster, smarter, and more efficiently with game-changing AI. Whether you're a startup, small business, or enterprise, commercial companies, discover how AI can be a game-changer in achieving rapid revenue growth.
Join us on 19 October to:
✔️ Learn how to compete and win in an era of AI-powered business growth
✔️ Hear best practices from Salesforce leaders on how their teams use the #1 AI CRM for Sales
✔️ Dive into our roadmap to see how AI, automation, and connected data can put you on the fast track to growthRegister your interest now.
Participants will leave with actionable takeaways to implement AI solutions in their own sales processes.---------------------------------------------------------------------------------------
Featured speakers:
• Frank Fillmann, Country Leader, Salesforce
• Ketan Karkhanis, EVP & GM, Sales Cloud, Salesforce -
How to accurately predict revenue and win deals faster
Connie Dea, Salesforce | Namrata Rao, Salesforce | Joey Fasulo, Salesforce
Sales forecasting and pipeline management are critical to grow revenue, yet Gartner research shows that these are the top areas where sales operations functions are least effective. How can you increase effectiveness in these disciplines and ultimately grow revenue in 2024?
To increase confidence in sales forecasting and pipeline management, sales leaders and team need to drive consistency, simplify processes, and bolster data-driven decisions. And you will need to have a complete visibility into business health, real-time predictability to identify risks, and actionable insights to hit quota — all on one platform.
In this session, you will:
✔️ Learn best practices to increase forecasting accuracy by 28%
✔️ See how embedded AI and insights accelerates pipeline conversion
✔️ Experience Sales Cloud's built-in forecasting and pipeline management capabilities with a live demo -
Take Productivity and Revenue Sky-High with Einstein 1 Sales
Jillian Koskosky, Salesforce | Ketan Karkhanis, Salesforce | Samantha Hogan, Salesforce
With AI redefining the boundaries of business productivity and selling, organisations are looking for ways to bring together data, AI, and automation to drive productivity and revenue. Einstein 1 Sales Edition provides customers just that in a single offering.
Bringing together the best of Salesforce for Sales to connect data, fuel trusted AI to every seller, and deliver an entirely new CRM experience. Now it’s easier than ever to buy Salesforce, simplify your sales tech stacks, and accelerate growth — all on one platform.
In this webinar, you will:
- Learn how Einstein 1 Sales brings data and AI to your CRM with a layer of trust to supercharge your entire sales team
- Experience the power of Einstein 1 Sales through a live product demonstration
- Hear from Sales Cloud GM, Ketan Karkhanis and a special guest customer on how they’re approaching technology and sales success -
5 Practical Ways AI Can Help Sellers Close Deals Faster
Krithika Viswanathan, Salesforce | Humaira Farooqui, Salesforce
While it's clear that AI is going to change the game for sales, its broad and infinite applications can be daunting for sales leaders. You might be asking yourself, "Which use case will have the greatest impact on my team?" Or, "Where do I even start?" Well, we've got you covered.
Watch this webinar to get:
- 5 real-life examples of how AI can supercharge your sellers
- Live demos of each AI capability in action, so you can see it for yourself
- Actionable tips on how to start using these AI capabilities in your organisationThis is your chance to learn how to harness the full potential of AI for your sales teams. Don't miss out!
-
How to supercharge selling for cost-efficient growth
Asal Elleuch, Salesforce | Krithika Viswanathan, Salesforce | Kristyn Assise, Salesforce | Cory Benz, Crexi
According to our latest research from Trends in Generative AI for Sales report, 49% of sales professionals struggle to use generative AI safely at work. Everyone knows by now about the importance of AI, but few know how to actually use it to drive results.
How do you find your way through the complex challenges of trust and adoption it can bring to your business teams? We've got you covered with our new Sales AI playbook, designed to help you embrace the full potential of trusted AI for driving efficient growth and success in today’s economy.
As we unveil our Sales AI playbook and help you to:
- Discover the latest Generative AI innovations, including Einstein Copilot for Sales
- Learn how your business reps can use AI to boost their productivity and save more costs
- Experience a live demo of Sales Cloud’s built-in, trusted AI capabilities -
5 Practical Ways AI Can Help Sellers Close Deals Faster
Krithika Viswanathan, Salesforce | Humaira Farooqui, Salesforce
While it's clear that AI is going to change the game for sales, its broad and infinite applications can be daunting for sales leaders. You might be asking yourself, "Which use case will have the greatest impact on my team?" Or, "Where do I even start?" Well, we've got you covered.
Watch this webinar to get:
- 5 real-life examples of how AI can supercharge your sellers
- Live demos of each AI capability in action, so you can see it for yourself
- Actionable tips on how to start using these AI capabilities in your organisation -
Unleash the Power of Revenue Cloud to Boost Your Business Efficiency
Jamie Shen, SEEK | Don Fernando, Salesforce | Stuart O'Brien, Salesforce
Watch this webinar on maximising revenue potential with Revenue Cloud. Learn how businesses are boosting margins by 20%, cutting quote turnaround time by 34%, and improving cash flow by up to 16%.
The quote-to-cash process is critical to a company's revenue, impacting cash flow, supply chains, and customer agreements. Often, organisations rely on makeshift solutions like spreadsheets, paper, and email to manage sales, order booking, and payments - temporary fixes that don't scale and eventually break down.
In this webinar, you'll hear:
- how customers using Revenue Cloud have overcome challenges such as disconnected systems, manual processes and revenue leakage
- how Revenue Cloud's flexible data foundation and composable features automate product-to-cash
- how to sell intelligently on any channel, manage contracts efficiently with CRM, and speed up deal cycles with generative AI.
- from a special guest Trailblazer on how they are on driving efficiency and improving quote turnaround time. -
Inside State of Sales: How Teams Are Growing Revenue Despite Market Challenges
Rana Kordahi, The Selling Academy | Peter Strohkorb, peterstrohkorb.com | Keegan Naidoo, Salesforce | Justine Gribble, Salesforce
The latest State of Sales report, with insights from 5,500 sales professionals, reveals that revenue growth is up, but so are customer demands and competition.
Join this webinar where you'll hear from the Salesforce team alongside Aussie sales influencers Rana Kordahi and Peter Strohkorb as they discuss key insights from the latest State of Sales report.
Learn how top performers are navigating:
- Rising Customer Demands: Customers are expecting more personalised experiences and faster turnaround times.
- AI’s Role In Productivity: AI sees wide adoption (over 80%)— used to improve data accuracy, understand customer needs, and enable reps — but teams still struggle to prepare for it. What are the big hurdles?
- Employee Satisfaction & Retention - Employee satisfaction is high, but leaders face challenges maintaining that satisfaction. How can they keep retention up?
- Outlook for 2024 - and beyond: What are sales teams doing to keep revenue up and growth strong as they look to the second half of the year? -
7 Practical Ways to Put Sales AI to Work
Daisy Han, Product Marketing Manager, APAC, Salesforce | Jeremy Smith, AVP, Sales, Salesforce | Tiffany Maruta, Senior Account Solution Engineer, Salesforce
Are your sales teams eager to use AI, but unsure of where to start? Join us to hear how Sales Cloud’s latest AI capabilities can drive growth and boost productivity from pipeline to paycheck. In this session, you’ll learn the latest AI trends from our State of Sales 6th Edition report, hear Salesforce’s approach to AI directly from product experts, and see product demonstrations highlighting the top use cases that guide sales team efficiency. Don’t miss out on this opportunity to unlock the full potential of AI for your sales teams, leading to a potential 30% increase in revenue growth. Your AI journey starts here!
-
Embracing AI in Financial Services: Strategic Mindsets for Success
Gayan Benedict, Chief Technology Officer, Salesforce | Robert Whitaker, Senior Director Financial Services Industry Advisor, Salesforce | Amy Holt, Principal Solutions Engineer - Financial Services, Salesforce
Discover the multifaceted role of AI across financial services with our webinar, AI in Finance: Enhancing Service, Sales, and Operations.
Financial professionals from service, sales, acquisition, claims, and lending will gain insights into AI's practical applications. Discover how AI-readiness doesn’t require an overnight overhaul but a strategic shift in mindset, preparing your institution to lead in the AI-first financial landscape.
- Renovate: your approach across various functions by leveraging AI to enhance responsiveness and efficiency, whether it's in customer service, sales engagement, or back-office operations.
- Evolve: your adoption by leveraging digital colleagues, which can help accelerate customer acquisition, streamline claims processing, and innovate lending practices.
- Transcend: by empowering customers with proactive data-driven insights that drive better decision-making and satisfaction.This webinar is an educational opportunity to better understand the evolution, value and versatility of AI in the financial services.
-
Inside State of Sales: How Teams Are Growing Revenue Despite Market Challenges
Ajit Belani, Head of Growth and SMB Marketing, Salesforce | Sibasish Pani, Head Digital Innovation & Technology, Schneider Electric | Rafiq Kumar Shafi, Head Of Sales Operations, Syngene International Limited
The latest State of Sales report, with insights from 5,500 sales professionals, reveals that revenue growth is up, but so are customer demands and competition.
Join this webinar where you'll hear from the Salesforce team alongside industry experts.
Learn how top performers are navigating:
- Rising Customer Demands: Customers are expecting more personalised experiences and faster turnaround times.
- AI’s Role In Productivity: AI sees wide adoption (over 80%)— used to improve data accuracy, understand customer needs, and enable reps — but teams still struggle to prepare for it. What are the big hurdles?
- Employee Satisfaction & Retention - Employee satisfaction is high, but leaders face challenges maintaining that satisfaction. How can they keep retention up?
- Outlook for 2024 - and beyond: What are sales teams doing to keep revenue up and growth strong as they look to the second half of the year -
5 Ways to Make CRM Easy and Scalable for Small Business
Jessica Williams, Senior Product Marketing Manager, Salesforce | Fabio Marzoa, Senior Solutions Engineer, Salesforce
Is CRM that tricky? Is it still causing a headache to start your CRM Journey? Join us for an insightful session on simplifying and scaling Customer Relationship Management (CRM) for small businesses.
This webinar is designed to help small business owners and managers understand the importance of CRM, how to implement it effectively, and how to scale it as their business grows.
-
Discover Agentforce - How to create business value with autonomous AI agents
Jonathan Hatcher, VP, Solutions Engineering, Salesforce | Jessica Orski, Director Solution Engineering, Service Cloud, Salesforce | Leandro Perez, SVP & CMO, A/NZ, Salesforce | Tina Rozul, Senior Director, Product Marketing, Salesforce
Forward-thinking companies are achieving unprecedented productivity gains with Agentforce. Now, it's your turn to see the power of autonomous AI agents.
During this session, you will find out how you can leverage autonomous AI agents to offload low-priority work from your human workforce and enable them to concentrate on meaningful business objectives. You will also discover how leading companies are already gaining new levels of productivity with Agentforce.
Watch now to see how autonomous AI agents carry out tasks for both employees and customers - and create major business value.
-
Easy AI- Einstein Conversation Insights and Call Summaries
Josh Browne, Senior Solution Engineer, Salesforce | Tom Bruerton, Senior Solution Engineer, Salesforce
Watch our Solution Engineering team for a practical guide on using AI to get insights and summaries from your video and voice calls with customers using Einstein Conversation Insights. In this short webinar we'll cover how it works, how to set it up, a quick demonstration and where to find more details - everything you need to get started!
-
The Power of Two: CRM Unlocked with Salesforce + Slack
Vijay Iyer, Senior Director, Solution Engineering, Salesforce | Dale Micallef, Director, Product Marketing, Salesforce
The existing ways of working are no longer “working” or efficient. Sales teams need to increase sales productivity and close more deals. But work today is fragmented, with siloed tools, conversations, and complex processes costing teams valuable time and slowing down deal cycles.
To succeed in the era of agent-powered work, every business needs a strategic work platform like Agentforce and Slack to drive productivity and collaboration, streamline work and drive efficiency across their organization.
Watch this webinar to discover the future of CRM in Slack, the conversational interface for work. See how Humans and Agents drive customer success together with Salesforce and Slack.
Things you’ll learn during this webinar:
- Discover how Salesforce Agentforce SDR and Sales Coach helps you boosts productivity, automates tasks, and optimises every interaction.
- Learn how latest Slack innovations like Salesforce channels, enhanced with Slack Sales Elevate and AI in Slack, accelerate team selling.
- Discover about Salesforce channels -they are a new kind of Slack channel that maps directly to your corresponding Salesforce records, like Accounts and Opportunities, creating a complete, actionable view of every customer.
- See Salesforce Account and Opportunity channels in action in a demo, and dive deeper into critical sales use cases that your team can adopt today.
- Talk directly to your CRM and quickly get up to speed with Einstein Copilot in Slack -
Top Takeaways for Sales Leaders from Dreamforce ‘24
Ritika Maggu, Lead Solution Engineer, Salesforce
Missed going to Dreamforce 2024? Watch a recap of the most important takeaways for Sales and Sales Operations leaders from the AI event of the year - Dreamforce 2024.
Turbocharge your Sales function with the power of Data+AI+CRM+Trust.
Discover how to:
- Boost your Sales function with Agentforce
- Assistive AI agents
- Grow Partner Revenue with Data & AI
- Make Account-based Selling easy with best-in-class, embedded account plans. -
Easy AI- Generative Sales Emails
Tiffany Maruta, Senior Solution Engineer, Salesforce | Simon Carolin, Senior Solution Engineer, Salesforce
Watch our Solution Engineering team for a practical guide on using AI to generate draft Sales emails using out-of-the-box prompts or custom prompts grounded in your CRM data.
In this short webinar we'll cover how it works, how to set it up, a quick demonstration and where to find more details - everything you need to get started!
-
The New Era of AI: Say Hello to Agentforce for Sales
Nikki Borkovic, Product Marketing Senior Lead, Sales Cloud ANZ, Salesforce | Angus Withey, Manager, Solution Engineering, Salesforce
What's the buzz around AI agents? Get ready to dive into the next wave of AI technology - Autonomous AI agents. Join our webinar where we’ll demystify autonomous AI agents and introduce you to new sales - specific agents built with Agentforce SDR and Agentforce Sales Coach on the Salesforce Platform. Discover how these agents can scale your sales teams by nurturing pipeline and coaching reps.
In this webinar, you'll:
- Learn how the technology works, straight from the product experts who built it
- Experience live demos to learn how to set up and use these agents
- Explore best practices and actionable tips to integrate Agentforce into your sales strategyYour journey to scale your sales team starts here!