Navigate the Complex Landscape of Employee Experience and Lead with Intelligence

Imagine what your business could accomplish with the power of AI at everyone’s fingertips. Imagine how productive your employees could be-how efficient, how creative, how innovative. Well, you don’t have to use your imagination anymore. Because generative AI is now available on the ServiceNow Platform — the platform you already know. To find out how simple it is to deploy this game-changing technology across your organization, watch our webinar: Empowering Your Workforce with Generative AI.

- Deliver more personalized, efficient experiences for your HR agents
- Learn how ServiceNow is thinking about AI with skills to better manage your workforce
- Drive better business outcomes through improved customer interactions

There’s ordinary generative AI, and there’s generative AI on the ServiceNow platform. Watch this webinar to see how extraordinary AI can be.

Speakers:
Nick McClure, Director of Data Science, Skills Intelligence, ServiceNow
Rajeev Sethi, Vice President Emerging Technologies, ServiceNow
Tricia Cornish, Senior Advisory Solution Consultant, ServiceNow

Skills-based talent management can accelerate business success. In today’s competitive talent market, organizations need innovative ways to find, hire, develop, reward, and retain employees with the right skills to drive the business. But how can you catalyze the shift to a skills-based organization, unlock exceptional employee performance, and build winning teams? Join thought leaders from ServiceNow to learn how to tap into all the skills and strengths of your workforce.

During this webinar, Staking your claim in the skills gold rush: Focusing on skills to power workforce transformation, you’ll learn:

- How to design and build sustainable, innovative skills-based workforce models
- How AI and machine learning can supercharge skills-based workforce models
- How organizations are shifting toward skills strategies that evolve quickly with the business
- Why focusing on skills can boost employee productivity, engagement, and experience
- Prepare for a dynamic future by harnessing the power of skills-based organizations.

Speakers:
Jacqui Canney, Chief People Officer, ServiceNow
Kelley Steven-Waiss, Chief Transformation Officer, ServiceNow
Sarah Tilley, SVP, Talent Acquisition and Development, ServiceNow

Like many other organizations following the principles of global business services (GBS), ServiceNow is committed to driving efficiency and impact at scale within our own enterprise, while providing all employees with great experiences.

Join us for this webinar to see how we’re achieving GBS success by using our very own Now Platform® and how you can too.

Explore the story of how we’ve used ServiceNow solutions to deliver results including:
- $175m average suppler discounting savings
- 60% PO cycle time improvement
- 80% HR self-service rate

Speakers:
Tom Parisi, Chief Transformation Officer, ServiceNow
Nate Aschenbach,VP, Digital Technology Applications, ServiceNow
Kelly Kent, SVP, People Operations, ServiceNow

Most business leaders recognize that best-in-class HR service delivery is a strategically vital priority. But how can you quantify the actual bottom-line impact of the ServiceNow HR Service Delivery solution—beyond anecdotal evidence and isolated use cases?

Recently, ServiceNow commissioned a Forrester Total Economic Impact™ report on ServiceNow® HR Service Delivery to answer that exact question. And in this webinar, we’ll review Forrester’s analysis of the aggregate experience of six representative users of HR Service Delivery—representing 35,000 FTEs and revenue of $10 billion per year.

Watch the webinar to see how Forrester found that HR Service Delivery helped this hypothetical organization achieve:

- Over 17,000 hours saved on processing employee HR requests

- Regained up to 30% in HR labor efficiencies by streamlining HR workflows

- Over 77,000 hours saved by employees submitting HR requests

- Improved employee retention and smoother collaboration between HR and IT

You’ll also gain proven methodologies, actionable strategies, and real-world ServiceNow customer examples showing how you can:

- Eliminate manual and repetitive tasks that distract the HR team from their core mission

- Streamline the management of employee cases for a better overall employee experience

- Improve visibility into HR service utilization and trends

Speakers:

Nin Sandhu, senior director, product and solutions marketing, ServiceNow
Jason Mancini, director, value excellence, ServiceNow

With increased efforts to bring employee and business strategies together, the role of HR leaders is evolving to give employees the technology and knowledge to power end-to-end business transformation.

This prompts several questions, including:

How are HR leaders and HR innovators doing this?
What are those in more digitally advanced organizations doing differently?
What are their biggest goals and challenges in reshaping the employee experience?
To find the answers, ServiceNow launched a global survey of 1,225 HR leaders across businesses in different stages of digital transformation. And this webinar explores the results.

Join us as we discuss how HR innovators are taking advantage of their evolving role to ensure a successful business transformation—whether it’s becoming strategic partners to CEOs and staff, or developing future-ready ways of working.

Many employees now have new expectations about where and how they work. One thing is consistent, hybrid work is here to stay. Now HR and Workplace teams are collaborating like never before to help organizations reimagine the employee experience regardless of where and how employees work.   

Join us for an impactful webinar as we explore:

- New strategies for managing transitions, attracting top talent, and retaining employees 

- Reshaping digital and physical experiences by bringing the best of both together 

- How to measure impact and manage costs for real estate, services, and people 

Stay ahead by understanding the latest global trends in the way we work that impact both people and workplaces.

In today's competitive talent market, it's essential for organizations to innovate in how they identify, hire, develop, reward, and retain employees with the right skills to drive business success. Shifting to a skills-based organization can significantly boost employee performance and build high-achieving teams.

Join an exclusive webinar, co-hosted by ServiceNow and EY, to learn about the importance of talent intelligence in today's business world and its role in workforce transformation.

Kelley Steven-Waiss is a Chief Transformation Officer at ServiceNow, but prior to that she was the Founder & CEO of Hitch Works Inc., an internal talent mobility platform acquired by ServiceNow in June 2022. Kelley will share her story of founding Hitch Works Inc. and explain the decision to merge with ServiceNow.

During this webinar, you’ll also learn:

How to design and build sustainable skills-based talent development

How AI and machine learning can enhance skills-based talent development

How these strategies can be effectively implemented, shown through a live user persona-based demonstration of ServiceNow’s capabilities

HR leaders play a pivotal role in harnessing the power of artificial intelligence to optimize talent and drive productivity. Watch this executive session, HR leadership in the GenAI era: optimizing for employee productivity, to learn how you can guide your organization with AI that is purpose built to drive productivity in every corner of your business.

In this session, you’ll learn:

- How GenAI can free up employee time while lowering costs

- Strategies for making better, more intelligent talent decisions

- Ways to improve employee self-service as well as increase productivity and business growth with GenAI

ServiceNow puts AI to work for people, with the AI platform for business transformation.

Don't miss this opportunity to gain valuable insights and learn how you can utilize AI to supercharge your business.