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The ServiceNow blueprint to employee productivity with Forrester TEI Insights
Nin Sandhu, Jason Mancini
Most business leaders recognize that best-in-class HR service delivery is a strategically vital priority. But how can you quantify the actual bottom-line impact of the ServiceNow HR Service Delivery solution—beyond anecdotal evidence and isolated use cases?
Recently, ServiceNow commissioned a Forrester Total Economic Impact™ report on ServiceNow® HR Service Delivery to answer that exact question. And in this webinar, we’ll review Forrester’s analysis of the aggregate experience of six representative users of HR Service Delivery—representing 35,000 FTEs and revenue of $10 billion per year.
Watch the webinar to see how Forrester found that HR Service Delivery helped this hypothetical organization achieve:
- Over 17,000 hours saved on processing employee HR requests
- Regained up to 30% in HR labor efficiencies by streamlining HR workflows
- Over 77,000 hours saved by employees submitting HR requests
- Improved employee retention and smoother collaboration between HR and IT
You’ll also gain proven methodologies, actionable strategies, and real-world ServiceNow customer examples showing how you can:
- Eliminate manual and repetitive tasks that distract the HR team from their core mission
- Streamline the management of employee cases for a better overall employee experience
- Improve visibility into HR service utilization and trends
Speakers:
Nin Sandhu, senior director, product and solutions marketing, ServiceNow
Jason Mancini, director, value excellence, ServiceNow
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Empowering Your Workforce with Generative AI
Rajeev Sethi, Tricia Cornish, Nick McClure
Imagine what your business could accomplish with the power of AI at everyone’s fingertips. Imagine how productive your employees could be-how efficient, how creative, how innovative. Well, you don’t have to use your imagination anymore. Because generative AI is now available on the ServiceNow Platform — the platform you already know. To find out how simple it is to deploy this game-changing technology across your organization, watch our webinar: Empowering Your Workforce with Generative AI.
- Deliver more personalized, efficient experiences for your HR agents
- Learn how ServiceNow is thinking about AI with skills to better manage your workforce
- Drive better business outcomes through improved customer interactionsThere’s ordinary generative AI, and there’s generative AI on the ServiceNow platform. Watch this webinar to see how extraordinary AI can be.
Speakers:
Nick McClure, Director of Data Science, Skills Intelligence, ServiceNow
Rajeev Sethi, Vice President Emerging Technologies, ServiceNow
Tricia Cornish, Senior Advisory Solution Consultant, ServiceNow -
Focusing on skills to power workforce transformation
Jacqui Canney, Kelley Steven-Waiss, Sarah Tilley
Skills-based talent management can accelerate business success. In today’s competitive talent market, organizations need innovative ways to find, hire, develop, reward, and retain employees with the right skills to drive the business. But how can you catalyze the shift to a skills-based organization, unlock exceptional employee performance, and build winning teams? Join thought leaders from ServiceNow to learn how to tap into all the skills and strengths of your workforce.
During this webinar, Staking your claim in the skills gold rush: Focusing on skills to power workforce transformation, you’ll learn:
- How to design and build sustainable, innovative skills-based workforce models
- How AI and machine learning can supercharge skills-based workforce models
- How organizations are shifting toward skills strategies that evolve quickly with the business
- Why focusing on skills can boost employee productivity, engagement, and experience
- Prepare for a dynamic future by harnessing the power of skills-based organizations.Speakers:
Jacqui Canney, Chief People Officer, ServiceNow
Kelley Steven-Waiss, Chief Transformation Officer, ServiceNow
Sarah Tilley, SVP, Talent Acquisition and Development, ServiceNow -
Driving GBS outcomes at scale
Tom Parisi, Nate Aschenbach, Kelly Kent
Like many other organizations following the principles of global business services (GBS), ServiceNow is committed to driving efficiency and impact at scale within our own enterprise, while providing all employees with great experiences.
Join us for this webinar to see how we’re achieving GBS success by using our very own Now Platform® and how you can too.
Explore the story of how we’ve used ServiceNow solutions to deliver results including:
- $175m average suppler discounting savings
- 60% PO cycle time improvement
- 80% HR self-service rateSpeakers:
Tom Parisi, Chief Transformation Officer, ServiceNow
Nate Aschenbach,VP, Digital Technology Applications, ServiceNow
Kelly Kent, SVP, People Operations, ServiceNow -
The ServiceNow blueprint to employee productivity with Forrester TEI Insights
Nin Sandhu, Jason Mancini
Most business leaders recognize that best-in-class HR service delivery is a strategically vital priority. But how can you quantify the actual bottom-line impact of the ServiceNow HR Service Delivery solution—beyond anecdotal evidence and isolated use cases?
Recently, ServiceNow commissioned a Forrester Total Economic Impact™ report on ServiceNow® HR Service Delivery to answer that exact question. And in this webinar, we’ll review Forrester’s analysis of the aggregate experience of six representative users of HR Service Delivery—representing 35,000 FTEs and revenue of $10 billion per year.
Watch the webinar to see how Forrester found that HR Service Delivery helped this hypothetical organization achieve:
- Over 17,000 hours saved on processing employee HR requests
- Regained up to 30% in HR labor efficiencies by streamlining HR workflows
- Over 77,000 hours saved by employees submitting HR requests
- Improved employee retention and smoother collaboration between HR and IT
You’ll also gain proven methodologies, actionable strategies, and real-world ServiceNow customer examples showing how you can:
- Eliminate manual and repetitive tasks that distract the HR team from their core mission
- Streamline the management of employee cases for a better overall employee experience
- Improve visibility into HR service utilization and trends
Speakers:
Nin Sandhu, senior director, product and solutions marketing, ServiceNow
Jason Mancini, director, value excellence, ServiceNow