Featured
Deliver Better Employee and Customer Experiences in the Tech Industry with AI
Brian Solis, ServiceNow | Rohit Batra, ServiceNow | Per Edin, KPMG Advisory GTM | Adam Cheyer, Airbnb
As tech companies vie for competitive advantage in a rapidly evolving marketplace, they often struggle to scale support operations for a growing customer base while delivering an exceptional service experience. Join Brian Solis and Rohit Batra, General Manager of Telecom, Media & Tech Industry, and friends Per Edin, AI Leader at KPMG and Adam Cheyer, AI Pioneer, Creator of Apple’s Siri and Samsung’s Bixby AI Assistants, Founder of 5 Successful Start-ups, VP of AI Experience at Airbnb, Award-Winning Magician to listen in as they discuss how AI is changing the competitive landscape in tech.
Disclaimer: Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.
All episodes
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Unlocking the Exponential Power of an AI-first Enterprise
Brian Solis, Allie K. Miller, Conor Grennan
Join Brian Solis, Head of Global Innovation at ServiceNow and friends Allie K. Miller, AI Entrepreneur, Advisor, Investor and Conor Grennan, Head of Generative AI at NYU Stern as they kick off this 5-part series with a lively and empowering session that explores how to shift the digital transformation narrative towards ROI and growth, powered by AI. You’ll hear key learnings and actionable next steps to get you started on your AI-first journey.
Speaker names and title –
Brian Solis, Head of Global Innovation, ServiceNow
Allie K. Miller, AI Entrepreneur, Advisor, Investor
Conor Grennan, Dean of MBA Students and Head of Generative AI at NYU Stern -
Improve Employee and Patient Experience through an AI-first Approach
Brian Solis, ServiceNow | Mike Luessi, ServiceNow | Kaveh Safavi, Accenture | Tom Davenport, MIT & Babson College
With more pressure to deliver high quality care, with fewer dollars, for more people, Healthcare providers are looking for ways to leverage AI to improve all aspects of their services. Join industry leaders as they explore the potential and practicalities of automation in healthcare, powered by AI. The session will feature Brian Solis, Head of Global Innovation, ServiceNow; Mike Luessi, General Manager of Healthcare and Life Sciences at ServiceNow; Kaveh Safavi, Senior Managing Director, Consulting Global Health at Accenture; and Tom Davenport, Author and Distinguished Professor of IT and Management at Babson College
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Be the Future-ready Manufacturer with AI
Brian Solis, ServiceNow | Sebastiaan Laurijsee, ServiceNow | Lindsey Berckman, Deloitte |John Carrier, MIT
The modern manufacturer must constantly innovate to compete in a changing climate. Smart manufacturing, the Internet of Things (IoT), and other Industry 4.0 trends are introducing new possibilities, triggering a race to gain a competitive advantage through innovation and efficiency. Join Brian Solis and Sebastiaan Lauriijsse, Global Head of High Tech Industry and friends Lindsey Berckman, Principal at Deloitte and John Carrier, Senior Lecturer of System Dynamics at MIT Sloan School of Management to listen in as they dig into the tangible business impact of AI in manufacturing.
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Deliver Transparent, Compliant, Customer-Centric Experiences in Banking with AI
Brian Solis, ServiceNow | Tammi Shapiro, ServiceNow | Keri Smith, Accenture | Jim Marous, Global Speaker
Banking customers expect seamless customer service, including faster – and often real-time – responses to their requests, and more targeted and empathetic interactions. But siloed departments and legacy systems make it nearly impossible for financial institutions to deliver efficient integrated, automated, anytime-anywhere service for customers and employees. Join Brian Solis and Tammi Shapiro, Head of Product for the Financial Services Industry at ServiceNow, and friends Keri Smith, Managing Director, AI & Digital Entrepreneur, Thought Leader & Artist, at Accenture and Jim Marous, Top 5 Retail Banking Influencer, Podcast Host and Co-Publisher at the Financial Brand to listen in as they explore practical generative AI use cases for driving productivity and growth at financial institutions
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Deliver Better Employee and Customer Experiences in the Tech Industry with AI
Brian Solis, ServiceNow | Rohit Batra, ServiceNow | Per Edin, KPMG Advisory GTM | Adam Cheyer, Airbnb
As tech companies vie for competitive advantage in a rapidly evolving marketplace, they often struggle to scale support operations for a growing customer base while delivering an exceptional service experience. Join Brian Solis and Rohit Batra, General Manager of Telecom, Media & Tech Industry, and friends Per Edin, AI Leader at KPMG and Adam Cheyer, AI Pioneer, Creator of Apple’s Siri and Samsung’s Bixby AI Assistants, Founder of 5 Successful Start-ups, VP of AI Experience at Airbnb, Award-Winning Magician to listen in as they discuss how AI is changing the competitive landscape in tech.
Disclaimer: Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.