FastFwd – Forecasting the Future of Work on the Frontline

Gethin Nadin, Chief Innovation Officer at Benefex and multi-award winning MBPsS Psychologist with more than 20 years of experience in HR Tech, sits down with Luke Farrugia (ScreenCloud’s VP of Marketing) to discuss the view of HR pre- and post-pandemic; how frontline employees should be valued; and creating employee benefits packages that promote mental health and well-being.

In our second episode of #FastFwd, ScreenCloud's VP of Marketing, Luke Farrugia, sits down with Microsoft's Industry Executive for Manufacturing, Lina A. Huertas FIMechE, and Sarah R. Miller, MBA, Product Marketing Manager for Frontline Worker Apps & Tools, to discuss how Microsoft is driving #digitaltransformation on the #frontline

In this episode, Bristel Minsker, Communications Director at Filtration Group, speaks on how building a human connection and practicing empathy has helped her organization stay grounded by connecting headquarters to local leaders and frontline employees. With her experience of ‘striking a balance’ between frontline employees’ safety on the manufacturing floor and the protocols of the pandemic, she discusses how empathy, communications and technology were pivotal in the global scheme of the company.

Dylan Choong, Chief People Officer, APAC at the mighty GroupM knows a thing or three about DEI (diversity, equality and inclusion), and its role at the heart of great communication. Join us as we deep dive into why cultural context is key, the lesser-known differences and nuances between frontline and knowledge workers, and what ‘employee obsession’ really means in practice.

With over a decade of experience specializing in internal communication, employee experience, change management and digital transformation, Zoe Humphreys joins us in our latest episode, to discuss the topic of empowering the voice of the people through digital transformation.

Having provided consultations for global manufacturers including Coca-Cola Europacific Partners, Unilever, and Nomad Foods, Zoe explains the crucial role of people and processes, in ensuring digital transformation success on the frontline.

In this episode, Gary A. Bolles – Chair for the Future of Work at Singularity University and author of “The Next Rules of Work” – argues that shifting our focus to addressing the evolving needs of the frontline is key to pursuing a human-centric future of work. Effective adaptation means choosing relevant technology versus ‘throwing automation at the problem’; and building resilient and diverse communities within organizations, which are as complex as any natural ecosystem. Finally, we touch on how to balance intrinsic motivators and extrinsic rewards to help people find genuine joy and meaning in work.